We are looking for an experienced Team Leader – Collections with strong expertise in collections, team handling, and portfolio recovery. Candidates having hands-on exposure to the Payday Loan Portfolio will be highly preferred.
Key Responsibilities:
- Handle day-to-day collection operations and ensure achievement of recovery targets.
- Lead, manage, and motivate a team of collection executives.
- Drive collection strategies for early, mid, and late-stage delinquency buckets.
- Monitor DPD buckets, roll rates, bounce rates, and collection efficiency.
- Ensure timely recovery of overdue payments and minimize portfolio delinquency.
- Monitor team productivity, individual performance, and daily collection targets.
- Handle telecalling collections and coordinate with field collection teams.
- Prepare and monitor daily, weekly, and monthly collection MIS.
- Ensure adherence to RBI guidelines and fair collection practices.
Candidate Requirements:
- 4–7 years of relevant experience in Loan Collections.
- Strong exposure to Payday Loan Portfolio is highly preferred.
- Proven experience in team handling and collection target achievement.
- Valuable understanding of DPD buckets, delinquency management, and debt recovery.
- Excellent communication, negotiation, and leadership skills.
📌 Collection Team Lead (Gurugram)
🏢 Solomon Capital
📍 Gurugram
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