Experience: 10–15 years

Job Locations: Bangalore, Pune, Noida, Hyderabad

Work Model: Hybrid

Send resumes to: [email protected] with below details:

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The CMDB Analyst will focus on CMDB data lifecycle management, data reconciliation, configuration management processes and maintaining high levels of data accuracy.

Key Responsibilities & Requirements:

· Strong experience in CMDB data lifecycle management.

· Expertise in data reconciliation and data quality management.

· Strong understanding of ITSM processes.

· In-depth knowledge of Configuration Management and interfacing processes.

· Focus on CMDB data accuracy, completeness and consistency.

· Ability to manage and improve CMDB data processes.

· Understanding of cloud platforms and their integration with CMDB.

Preferred Certifications

- ITSM Certification
- ITOM Certification

Target Talent Pool Candidates from IT Services and technology organisations, including:
- ServiceNow
- BMC
- TCS
- Wipro

Role Expectations
- Individual Contributor (IC).
- Strong process and technical expertise.
- Focus on CMDB accuracy,



reconciliation and lifecycle management.
- Opportunity to contribute to the growth and maturity of CMDB processes

 Extensive experience managing enterprise CMDB environments and Configuration Management processes.  Strong understanding of ITIL practices, CMDB data models, CI lifecycle management, and governance.

 Hands-on experience with CMDB discovery, service mapping, data reconciliation, and reporting.

 Experience working with complex enterprise infrastructure,

applications, cloud, and hybrid environments, including data center service production.

 Strong analytical, troubleshooting, and stakeholder management capabilities.

Preferred Technical Expertise

 ServiceNow CMDB, Discovery, and Service Mapping or

 BMC Helix CMDB

 HCL Software Service Management Solutions- very valuable to have

 IT Asset Management (ITAM), including utility and warranty management

 Cloud Platforms (Azure, AWS, GCP)

 Automation, Integrations, and Data Governance Tools

 Reporting and Dashboarding Solutions

ITIL certified, ITOM etc.

📌 CMDB Analyst / CMDB Librarian (Bengaluru)
🏢 HCLSoftware
📍 Bengaluru