Imagica Health is hiring a Customer Support Executive to manage client communication, provide basic technical assistance and coordinate with internal teams.

We are looking for candidates with good communication skills, Excel knowledge and a customer-focused attitude who can efficiently handle client queries and ensure smooth day-to-day operations.

Key Responsibilities

- Handle client communication through calls, emails and Zoom meetings.
- Provide basic technical and software support to clients.
- Prepare, update and maintain reports using MS Excel.
- Coordinate with internal teams for client updates and follow-ups.
- Maintain client records using CRM and tracking systems.
- Assist with client onboarding and day-to-day support.
- Handle client queries, resolve concerns and ensure timely follow-ups.
- Maintain professional client relationships and ensure customer satisfaction.

Required Skills & Qualifications

- 1+ year of experience preferred; freshers can also apply.
- Good communication skills in English and Hindi.




- Strong knowledge of MS Excel and MS Office.
- Valuable coordination, multitasking and problem-solving skills.
- Basic computer and technical troubleshooting knowledge.
- Experience in Customer Support, Client Support, Helpdesk, BPO or Office Coordination is an advantage.
- Knowledge of CRM tools and ChatGPT will be an added advantage.
- Positive attitude, willingness to learn and customer-focused approach.

Who Can Apply?

- Freshers with good communication and computer skills.
- Candidates with experience in customer support or client coordination.
- Candidates with knowledge of Excel, CRM and email communication.
- Candidates interested in client servicing and technical support.

Pay: ₹14,000.00 - ₹22,000.00 per month

Education

- Bachelor's (Required)

Experience:
- Client services: 1 year (Preferred)

Location:
- Utran, Surat, Gujarat (Required)

Work Location: In person

📌 Client Support Executive | Freshers | Surat (Uttran)
🏢 Imagica Health
📍 Uttran