WE ARE HIRING | CITARA CINEMA

UNIT MANAGER / CINEMA MANAGAR (Nanded & Karad - Maharashtra / Jamnagar - Gujarat / Palwal & Sohna - Haryana)

Role & responsibilities

Daily / Shift Duties

(1) Conduct pre-opening inspection of the outlet, including cleanliness, equipment readiness, stock position, staffing, ambience, and checklist completion.

(2) Lead daily team briefing covering targets, guest focus points, menu availability, priorities, and service reminders.

(3) Remain visible during service periods to monitor guests, coach staff, remove bottlenecks, and intervene before issues escalate.

(4) Check in with guests actively, especially during busy periods or after recovery situations.

(5) Review billing trends, sales opportunities, stock concerns, wastage, and service bottlenecks through the day.

(6)Ensure opening, mid-shift, and closing reports are completed accurately and on time.

(7) Handle escalations relating to product quality, delay, staff conduct, refunds, and exceptional guest requests.

(8)Review team performance daily and provide immediate coaching or recognition as required.

(9)Verify closing discipline including cash, inventory concerns, unresolved complaints, hygiene closure, and next-day readiness.

Knowledge, Skills & Behavior Standards

(1) Robust outlet leadership, team supervision, and floor presence.

(2)Hands-on understanding of restaurant/cafe operations across service, kitchen coordination, cash, stock, hygiene, and guest handling. (3)Excellent guest relations and complaint-handling capability with mature judgement.





(4)Commercial awareness of sales drivers, labor productivity, wastage control, and customer retention.

(5)Ability to train, coach, correct, and motivate teams consistently. (6)Good reporting discipline, accountability, and attention to detail. (7)Decisive, calm, solution-oriented, and willing to do what managers sometimes forget: manage.

Performance Measures

(1) Guest satisfaction scores, repeat guest feedback, and complaint resolution quality.

(2) Sales achievement, average bill value, upselling conversion, and productivity targets.

(3) SOP compliance, checklist completion, audit readiness, and hygiene scores.

(4) Team punctuality, grooming, training completion, and attrition control.

(5) Wastage control, stock discipline, and operational error reduction. (6) Overall outlet readiness, smooth service flow, and management confidence in the unit.

Preferred candidate profile

(1) 3-7 years of relevant hospitality, restaurant, QSR, or cafe operations experience, with at least some team leadership exposure.

(2) Strong service mindset with practical experience in outlet opening/closing, guest handling, and people management.

(3) Comfort with POS reports, shift planning, and basic commercial tracking.

(4) Diploma/degree in hospitality preferred but not mandatory for a proven operator.

Interested in this role please share your resume on below Email or connect on Mobile

Email ID - [email protected]

Mobile - (phone hidden)

Website -

Linkedin - https://www.linkedin.com/company/citaraplex/about/

📌 Cinema Head / Unit Head (Nanded)
🏢 Citara Plex
📍 Nanded