1. Conduct outbound calls to customers and collect feedback about their experience at each touchpoint.
2. Meet weekly and monthly reach out & response rate targets, feedback collections and CSAT Scores
Preferred candidate profile
1. Any Graduate
2. Basic technical knowledge to access app, telephones and data entries
3. 13 years in customer service, tele-calling, CRM operations, or feedback collection roles (real estate, hospitality)
📌 Calling Agent (Mumbai)
🏢 Raymond Realty
📍 Mumbai
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