Business Support Analyst – PPM (Project Portfolio Management) (India)

Business Support Analyst – PPM (Project Portfolio Management) (India)

09 Nov
|
Cognizant
|
India

09 Nov

Cognizant

India

Looking for an articulate business support person with excellent communication and interpersonal skills. They will be used to support our onshore Business Process Lead for the PPM project.

They must demonstrate strong capability in the following:

- Coordinate day-to-day business process related queries.

- Support user onboarding and ongoing business queries.

- Track discussions & actions through to resolution.

- Coordinate Accolade training and onboarding activities/supporting existing Change Management/Adoption work.

- Maintain business guidance, FAQs and training materials.

- Coordinate communications relating to system and process changes.

- Support ongoing user education and knowledge-sharing.

- Coordinate business activities and coordinate with the SMEs to prepare the inputs needed.

📌 Business Support Analyst – PPM (Project Portfolio Management) (India)
🏢 Cognizant
📍 India

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