09 Nov
|
BrightChamps
|
Bengaluru
09 Nov
BrightChamps
Bengaluru
Job Title: Academic Counsellor – ROW MarketLocation: Bengaluru / Work From Home (as per business requirement)
About BrightCHAMPSBrightCHAMPS is a global EdTech company focused on bridging the gap between traditional school education and real-world skills. With programs in AI, Robotics, Financial Literacy, and other emerging fields, we empower children to become future-ready technology leaders. With a presence in over 30 countries, we are committed to creating impactful learning experiences worldwide.
Role OverviewAcademic Counsellors for ROW (Rest of World) markets will engage with international parents through calls, WhatsApp, emails, and video meetings. The role involves understanding children's learning needs, presenting BrightCHAMPS programs and their USPs, including champion teachers, and driving course enrolments through consultative sales.
Key Responsibilities
- Connect with ROW-based parents through inbound and outbound calls, WhatsApp, emails, and video meetings to explain BrightCHAMPS programs.
- Understand children's learning requirements and recommend suitable courses and learning paths.
- Convert qualified leads into enrolments by handling objections and communicating program value effectively.
- Maintain regular follow-ups and update lead status, interactions, and conversions in CRM tools.
- Achieve weekly and monthly revenue, conversion, and call productivity targets.
- Collaborate with academic and operations teams to ensure a smooth onboarding experience for enrolled students.
Work Schedule & Requirements
- Working Days: 6 days a week, including weekends, with a weekday off as per business requirements.
- ROW Shift: Shift timings will be assigned based on business requirements, with schedules falling within the 6:00 AM – 3:00 AM IST operating window.
- Work Mode: WFH / WFO, depending on the assigned position.
- WFH Requirement: Personal laptop and stable internet connection are mandatory.
- WFO Requirement: Candidates must have a personal laptop in valuable working condition.
- Stable internet connectivity is essential for seamless video calls and CRM access.
Desired Candidate Profile
- Bachelor's or Master's degree in any discipline.
- Freshers with excellent communication skills may also apply.
- Excellent spoken and written English, with the ability to communicate confidently with international parents.
- Comfortable working in a target-driven sales environment.
- Strong persuasion, negotiation, and problem-solving abilities.
- Good relationship-building skills with a customer-first approach.
📌 Business Development Executive(ROW-WFH) (Bengaluru)
🏢 BrightChamps
📍 Bengaluru