About HNS Gold

HNS Gold Pvt. Ltd. is a growing company specializing in the purchase of old gold and silver, gold loan settlement and gold-related financial services. As part of our expansion, we are looking for dynamic, result-oriented Branch Managers to drive business growth and manage our branches in Kolkata.

Key Responsibilities

1. Business Generation & Target Achievement

- Take complete ownership of branch business development and monthly sales target achievement.
- Generate consistent business volumes in Gold Buying, Silver Buying and Gold Loan Settlement.
- Develop and execute daily, weekly and monthly business generation plans.
- Identify new business opportunities through direct customer acquisition, local market activities and referral networks.
- Drive business growth through existing customers, repeat transactions and high-value customer relationships.
- Ensure achievement of branch business targets, revenue and profitability objectives.

2. Customer Acquisition & Business Conversion

- Increase daily customer walk-ins through proactive business development activities.
- Personally interact with customers and ensure effective negotiation and successful business closures.
- Build strong customer relationships to generate repeat business and referrals.
- Handle high-value gold and silver purchase transactions and gold loan settlement opportunities.
- Minimize customer non-conversions through effective customer engagement and closing skills.
- Conduct customer visits and local market activities to generate additional business.

3. Gold Loan Settlement Business Development

- Identify customers interested in closing their existing gold loans with banks and NBFCs.
- Develop business opportunities through local market networking and customer relationships.
- Explain the company's gold loan settlement process and coordinate successful transactions.




- Drive gold loan settlement business as a key branch revenue-generating activity.

4. Team Leadership & Business Performance

- Lead, motivate and monitor branch employees to achieve business targets.
- Allocate individual business targets and ensure daily performance accountability.
- Conduct daily business reviews and monitor gold purchase volumes, silver purchase volumes and settlement business.
- Guide the team in customer acquisition, customer handling, negotiation and deal closure.
- Build a strong, result-oriented branch team.

5. Branch Operations & Compliance

- Ensure smooth daily branch functioning and excellent customer service.
- Maintain compliance with company policies, KYC procedures and gold appraisal standards.
- Monitor transaction accuracy, documentation, stock security and operational controls.
- Ensure branch discipline, productivity and adherence to company procedures.
- Coordinate with Operations and Audit departments for smooth branch functioning.

Mandatory Qualifications & Experience

- Minimum 3 years of experience in the Gold Loan, Gold Buying or related gold financial services industry.
- Experience in branch business development, sales target achievement and team management.
- Robust knowledge of gold appraisal, valuation and gold-related transactions.
- Proven ability to generate business independently and achieve monthly targets.
- Excellent customer acquisition, negotiation and business closing skills.
- Strong leadership and local market development capabilities.
- Willingness to undertake regular field visits and direct customer meetings.

Preferred Candidate Profile

- Currently working as Branch Manager, Assistant Branch Manager or Senior Branch Manager in a Gold Loan company.
- Proven track record in branch business growth and customer acquisition.
- Strong knowledge of the Kolkata market.
- Experience in managing business volumes, branch revenue and team productivity.
- Result-oriented, proactive and capable of independently driving branch performance.

📌 Branch Head (Kolkata)
🏢 HNS GOLD
📍 Kolkata