:

Key Responsibilities :

- Develop, configure, and customize ServiceNow applications based on business requirements.
- Work on ServiceNow ITSM modules, including Incident, Problem, Change, Request, and Service Catalog Management.
- Develop and customize Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
- Build and maintain Service Catalog items, workflows, Flow Designer flows, and approvals.
- Develop integrations using REST APIs, SOAP APIs, and IntegrationHub.
- Work on ServiceNow CMDB, Discovery, and Configuration Management.
- Develop and maintain custom applications using the ServiceNow platform.
- Troubleshoot technical issues, debug scripts, and improve platform performance.
- Collaborate with business stakeholders, architects, and cross-functional teams.
- Follow ServiceNow development best practices, coding standards, and deployment processes.





Mandatory Technical Skills :

- Robust hands-on experience in ServiceNow development.
- ServiceNow ITSM modules - Incident, Problem, Change, Request.
- JavaScript, Glide APIs, GlideRecord, GlideAjax.
- Business Rules, Client Scripts, Script Includes.
- UI Policies, UI Actions, ACLs.
- Service Catalog and Flow Designer.
- REST API and SOAP integrations.
- ServiceNow CMDB and workflow automation.
- Update Sets and application deployment.

Good to Have :

- ServiceNow CSA / CAD certification.
- Experience with ITOM, HRSD, CSM, or SecOps.
- Experience with Service Portal and UI Builder.
- Knowledge of Agile methodology and ITIL processes.
- Experience working with enterprise or banking clients.

📌 Atyeti - Senior ServiceNow Developer - ITSM Module (India)
🏢 Atyeti
📍 India