Job Role: Associate/ Sr. Associate - Trans Processing
Job Summary The Benefits Support Specialist manages benefits administration activities, including provider outreach, claims support, documentation review and workflow management. The role involves handling complex scenarios, supporting process improvements and assisting less experienced team members.
Work Details
- Location: Sutherland, Kochi; work from office
- Process: International voice process (Insurance)
- Shifts: Rotational shifts (Night shifts)
- Working days: Five days per week, with rotational week-offs
- Joining: Immediate joiners preferred
Requirements
- L1: Freshers from any domain may apply.
- L2: Experience in US healthcare or US health insurance. (18+ months)
- Communication: B2 level; excellent communication skills is a must
- Graduation is mandatory to apply
- Ability to follow documented procedures
- Ability to manage multiple tasks and priorities
- Willingness to learn new systems and processes
Benefits
- Team-oriented work environment
- Insurance coverage
- Travel allowance or Cab Facility within 25 km Radius
- Learning and development opportunities