Assistant Operations ManagerCompany: Offenso Hackers Academy

Location: Kochi

Experience: 3–5 Years

Industry: Education Technology (EdTech)

Job SummaryOffenso Hackers Academy is looking for an experienced and result-oriented Assistant Operations Manager to support and oversee day-to-day operational activities across branches. The ideal candidate should have 3–5 years of experience in EdTech operations, with solid coordination, team management, problem-solving, and operational planning skills.

Key Responsibilities

- Assist the Operations Manager in managing and monitoring daily operations across branches.
- Coordinate with branch managers, academic teams, placement teams, HR, and other departments to ensure smooth operations.
- Monitor branch performance, operational efficiency, and team productivity.
- Ensure proper implementation of company policies, SOPs, and operational procedures across branches.
- Track daily, weekly, and monthly operational reports and ensure timely reporting.
- Identify operational challenges and take necessary steps to resolve them.
- Support student-related operations, including batch coordination, academic schedules, and student experience.
- Monitor staff attendance,



task completion, and operational discipline in coordination with HR and branch teams.
- Coordinate with management to implement operational improvements and new initiatives.
- Handle additional responsibilities assigned by management to ensure effective business operations.

Requirements
- 3–5 years of experience in EdTech operations or a similar operational management role.
- Strong understanding of educational institution operations and branch management.
- Excellent communication, leadership, and team coordination skills.
- Ability to manage multiple responsibilities and handle operational challenges.
- Good reporting, documentation, and analytical skills.
- Proficiency in MS Office and Google Workspace.
- Must be a Keralite with good knowledge of the Kerala education and employment landscape.
- Willingness to travel across branches in Kerala as required.

Preferred CandidateA proactive professional with hands-on experience in managing EdTech operations, coordinating multiple departments, and ensuring smooth day-to-day business activities.
- Job Type: Full-time

📌 Assistant Operation Manager (Kochi)
🏢 Offenso Hackers Academy
📍 Kochi