09 Nov
|
Marriott International - India
|
Bengaluru
09 Nov
Marriott International - India
Bengaluru
Company Description Marriott International, Inc. is a global leader in hospitality, with a strong portfolio of more than 130 properties across 16 brands in South Asia, including India, Nepal, Bhutan, Bangladesh, and Sri Lanka. The company’s culture is rooted in putting people first, supported by a 94-year history of growth from a small root beer stand to the world’s largest hotel company. Marriott offers the highly awarded Marriott Bonvoy® travel program and promotes career development and mobility through diverse opportunities across its brands.
Headquartered in Bethesda, Maryland, USA, Marriott’s global portfolio includes approximately 8,000 properties in 139 countries and territories. Candidates can explore more about careers and growth opportunities at https://careers.marriott.com/ and www.marriott.com.
Role Description The Assistant Manager Training (Hotel Industry Experience) is a full-time, on-site role based in Bengaluru North. This role is responsible for planning, coordinating, and delivering training programs for hotel associates, ensuring alignment with brand standards and operational requirements. Daily activities include conducting needs assessments, designing training content and schedules, facilitating classroom and on-the-job training, and maintaining training records and reports.
The role collaborates closely with department heads to support performance improvement, onboarding, and continuous skill development across front-of-house and back-of-house teams.
The Assistant Manager
Training also monitors training effectiveness, gathers feedback, and recommends enhancements to promote service excellence, guest satisfaction, and compliance with Marriott policies.
Qualifications
- Candidates should possess strong Training & Development and Training skills, including experience designing and facilitating structured learning programs in the hotel or hospitality industry.
- Candidates should possess effective Communication skills, with the ability to present clearly, engage diverse audiences, and collaborate across multiple hotel departments.
- Candidates should possess solid Supervisory Skills, including coaching, mentoring, and supporting associates’ performance and professional growth.
- Candidates should possess excellent Customer Service skills, with a deep understanding of guest experience standards and hospitality best practices.
- Relevant qualifications such as a degree or diploma in Hotel Management, Hospitality, Human Resources, or a related field are beneficial.
- Experience in a hotel operations role and familiarity with Marriott brand standards and training frameworks is an advantage.
- Solid organizational skills, attention to detail, and the ability to manage multiple training initiatives simultaneously are preferred.
- Comfort with using digital tools, learning management systems, and MS Office for training content creation and reporting is beneficial.
📌 Assistant Manager Training (Hotel Industry Experience) (Bengaluru)
🏢 Marriott International - India
📍 Bengaluru