Graduation in any stream is mandatory *

: Assistant Café Manager

Café Coffee Day (CCD) — Ahmedabad, Gujarat

Graduation in any stream is mandatory *

CCD’s careers page lists Assistant Café Manager (ACM)/Café Manager openings for Gujarat and specifies two years of experience. It does not publish a detailed Ahmedabad-specific description, so the responsibilities below combine CCD’s published role information with duties from a CCD Assistant Café Manager listing. Confirm final requirements, salary, and perks with your hiring or HR team before posting. CCD Careers · CCD Assistant Café Manager listing

Role overview The Assistant Café Manager supports the Café Manager in running the outlet’s daily operations. The role helps lead the café team, maintain a welcoming guest experience, meet sales goals, and uphold CCD’s operating, product-quality, hygiene, and cash-handling standards.

Key responsibilities

Café operations

- Support the Café Manager with daily opening, service, and closing activities.
- Supervise the outlet during assigned shifts and ensure smooth service.
- Follow company procedures and make sure the team follows them consistently.
- Coordinate with relevant support teams to resolve operational or equipment issues.
- Maintain accurate café registers, checklists, sales reports, and other required records.

Customer experience

- Ensure guests receive courteous, prompt, and consistent service.
- Respond to customer concerns and complaints professionally, resolving them promptly or escalating when needed.
- Review customer feedback and identify recurring issues that need follow-up.
- Maintain the café’s cleanliness, ambience, and service standards throughout the day.

Sales and business performance

- Work with the Café Manager to achieve sales and profitability targets.




- Brief the team on daily priorities, targets, promotions, and product focus.
- Monitor sales performance and look for opportunities to improve service and sales.
- Encourage appropriate product recommendations and add-on sales, while keeping the guest experience comfortable.
- Support local promotional and customer-engagement activities as directed.

Team supervision and development

- Assign duties and deploy employees effectively across shifts.
- Help prepare staff rosters and ensure adequate coverage for busy periods.
- Monitor attendance, punctuality, grooming, and workplace conduct.
- Train and coach team members on service, product knowledge, and operating procedures.
- Motivate the team, address routine concerns, and support employee retention.
- Identify training needs and help team members develop toward greater responsibility.

Product quality, hygiene, and safety

- Check that food and beverages are prepared and served according to company standards.
- Monitor product presentation, freshness, storage, and handling.
- Ensure cleanliness and hygiene in guest areas, counters, equipment, and back-of-house spaces.
- Follow food-safety and workplace-safety procedures and reinforce them with the team.
- Complete routine quality checks and address audit observations promptly.

Inventory and cost control

- Monitor stock availability and support timely, accurate stock indenting.
- Check stock levels,



storage practices, expiry dates, and stock rotation.
- Track wastage and support measures to reduce avoidable loss.
- Help investigate stock discrepancies and ensure stock records are maintained.
- Use café equipment and supplies responsibly and report maintenance needs.

Cash, billing, and administration

- Follow approved procedures for POS billing, cash handling, and payment processing.
- Support accurate shift handovers, sales reconciliation, and daily reporting.
- Ensure cash and other payment tenders are handled and documented correctly.
- Maintain required operational documentation and report issues to the Café Manager.

These duties are consistent with responsibilities described in a CCD Assistant Café Manager posting, including sales and profit performance, forecasting, stock and wastage control, cash procedures, team development, SOP implementation, documentation, quality audits, and customer complaint resolution. CCD Assistant Café Manager listing

Candidate requirements

- Education: Graduate; hospitality, hotel management, business, or a related qualification is an advantage. CCD’s current careers page does not state a specific degree requirement for this role.
- Experience: Around two years in café, restaurant, QSR, or food-service operations, preferably in a supervisory role. CCD lists two years for its ACM/CM openings.
- Skills: Team supervision, customer service, communication, problem-solving, basic sales and stock control, and accurate record keeping.
- Availability: Willingness to work on-site in Ahmedabad, rotational shifts, weekends, and public holidays as required.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Assistant Café Manager (Ahmedabad)
🏢 Café Coffee Day
📍 Ahmedabad