Must have skills: Salesforce CRM platform implementations, Business Analysis, Stakeholder Management
Positive to have skills: Pre-sales activities, Service experience design, Industry-specific knowledge
Experience: Minimum 5 yrs experience
Educational Qualification: MBA from a tier 1 institute
Job Summary As a Salesforce Business Analyst/Functional Consultant, you will be responsible for designing, building, and implementing strategies to enhance business performance using Salesforce CRM. You will work closely with clients to solve customer-facing challenges across sales, service, and marketing functions.
Roles & Responsibilities
- Provide consulting support on Salesforce projects by conducting design sessions and gathering requirements.
- Present working demos to stakeholders and support implementation tasks.
- Apply industry knowledge to implement Salesforce solutions tailored to client needs.
- Develop business cases and value propositions with data analysis and presentation preparation.
- Collaborate with project teams for successful Salesforce delivery.
- Engage in pre-sales activities including RFP responses, solution demonstrations, and cost estimations.
- Contribute to initiatives by developing points of view, reusable assets, and analyzing market trends.
Locations - Job No. R00286778 | Mumbai
📌 #ACN GN - SONG - Service - Salesforce Platforms - Consultant (India)
🏢 Accenture
📍 India
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