Bengaluru Airport Services Limited (BASL) Is Hiring For Customer Service Officer - Bangalore (Terminal 2) - APPLY NOW!!!
Senior Customer Service Agent is responsible to perform the day to day operational activities of Care by BLR services. Attend to passengers according to Care by BLR standards, expectations, procedures and SLA. Handle and manage guest enquiries and provides excellent hands on customer services to exceed passengers expectations. Conduct regular checks of our services, report and record maintenance and cleaning requirements.
- Provide excellent customer service to customers.
- Handle and ensure accurate records of cash flows and receipts.
- Preparing daily operation reports and shift closing reports.
- Report any incidents, complaints and customer feedbacks to supervisor, duty manager
- Role:
Other, Industry Type: Internet, Department: Other, Employment Type: Full Time, Permanent Role Category: Other Education UG: B.Sc in Hospitality and Hotel Management, Aviation, Hospital management, B.A - Bachelor of Arts in Hotel Management, Bachelor of Vocational Studies in Tourism and Hospitality Management, Diploma in Hotel Management, BHM /BHMCT in Hotel Management, Hospital Management, B.B.A. / B.M.S. in Hospitality and Tourism Management Key Skills Skills highlighted with ‘‘ are preferred keyskills Valuable Comm Skills Communication SkillsFluent English