About the job
Job Description – Operations Associate (USA Freight Brokerage)
Position: Operations Associate (USA Freight Brokerage)
Company: LDP Logistics
Location: Moti Nagar, New Delhi (On-Site)
Job Type: Full time
Shift: 6:30 PM – 3:30 AM (USA Night Shift)
About LDP Logistics
LDP Logistics is a fast-growing logistics and freight brokerage company specializing in transportation solutions across the United States. We are committed to delivering reliable, cost-effective, and customer-centric freight services while fostering a culture of growth, collaboration, and operational excellence.
About the Role
We are looking for a proactive, detail-oriented, and highly motivated Operations Associate to join our US Freight Brokerage team. In this role, you will be responsible for coordinating shipments, building and managing carrier relationships, negotiating freight rates, and ensuring seamless end-to-end transportation operations.
If you thrive in a fast-paced environment, enjoy problem-solving, and possess excellent communication and negotiation skills, we'd love to hear from you.
Key Responsibilities
- Develop and maintain strong relationships with existing carriers across the United States.
- Source and onboard new carrier partners to strengthen the company's transportation network.
- Coordinate shipments from pickup through final delivery while ensuring on-time execution.
- Monitor shipments proactively and provide regular updates to customers and internal stakeholders.
- Negotiate competitive freight rates while maintaining company profitability.
- Manage dispatch operations and ensure efficient load movement.
- Resolve shipment delays, operational issues, and service exceptions promptly.
- Maintain accurate shipment documentation and update Transportation Management Systems (TMS).
- Collaborate with Sales, Customer Support, and Operations teams to deliver an exceptional customer experience.
- Stay informed about freight market trends, carrier availability, and pricing fluctuations.
- Ensure compliance with company processes and operational standards.
Required Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).
- Freshers are encouraged to apply. Experience in freight brokerage, dispatch, logistics, or transportation operations will be an added advantage.
- Excellent verbal and written communication skills in English.
- Strong negotiation, relationship-building, and interpersonal skills.
- Ability to multitask and prioritize effectively in a dynamic work environment.
- Proficiency in Microsoft Excel, Google Sheets, and basic computer applications.
- Strong analytical thinking and problem-solving abilities.
- Self-motivated, detail-oriented, and capable of working independently as well as within a team.
What We Offer
- Competitive salary based on experience.
- Exposure to the rapidly growing US Freight Brokerage industry.
- Comprehensive on-the-job training and mentorship.
- Performance-based growth opportunities opportunities.
- Collaborative, supportive, and performance-driven work culture.
- Opportunity to work with international logistics operations and global carrier networks.
How to Apply
Interested candidates are invited to send their updated resume along with a brief introduction outlining their experience and relevant skills.
Email:
[email protected]
📌 Operations Associate (India)
🏢 LDP Logistics
📍 India