Job Title: Assistant General Manager – Presales & Telesales Operations

Company: Urbanrise – Alliance Group

Location: Kotturpuram, Chennai

Experience: 15+ Years in Telesales operation of any industry

Preferred Industries: Real Estate, Telecom, FMCG, Banking, NBFC and E-commerce.

Reach me to apply - Komal - HR (phone hidden), [email protected]

Job Description:

We are looking for an experienced leader to head our Presales & Outbound Telesales Operations across multiple residential projects in Chennai.

Key Responsibilities:

- Lead and manage large-scale telesales operations (70+ seats).
- Drive lead conversion, team productivity and business targets.
- Recruit, train, mentor and manage Team Managers, Telecallers, Trainers and Quality Analysts.
- Monitor KPIs, MIS, call quality and team performance.
- Develop effective calling strategies, scripts and lead follow-up processes.
- Collaborate with Sales, Marketing and other teams to achieve business objectives.

Candidate Requirements:





- 10+ years of strong outbound telesales experience.
- Mandatory experience managing 70+ seat telesales operations.
- Proven track record in target-driven sales environments.
- Excellent leadership, analytical, communication and MIS skills.

Work Schedule: Six days a week, including weekends and national holidays. Tuesday will be the weekly off.

Pay: ₹1,000,000.00 - ₹1,400,000.00 per year

Perks:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- How many years of hands-on experience do you have in Outbound Telesales Operations?
- What is the maximum team size you have directly managed in Telesales Operations?
- Which industry are you currently working in or have previously worked in?
- Have you directly handled Team Managers, Trainers and Quality Analysts?

Work Location: In person

📌 Assistant General Manager – Telesales Operations (India)
🏢 Urbanrise Construction
📍 India