Travlounge is looking for a professional, customer-focused Receptionist to be the first point of contact for our guests. This role combines front office responsibilities with billing operations to ensure a smooth and pleasant customer experience.
The ideal candidate has excellent communication skills, basic computer knowledge and the confidence to handle customer interactions with professionalism.
Job Type: Full-time
Pay: ₹15,000 per month
Location: Walayar, Kerala
Schedule: Rotational shifts, flexible schedule
Key Responsibilities
- Welcome and assist customers in a courteous and professional manner
- Handle customer billing and generate invoices accurately
- Operate the billing/POS system efficiently
- Respond to customer enquiries and provide information about Travlounge services
- Coordinate with operational teams to ensure seamless customer service
- Maintain accurate billing records and daily transaction reports
- Handle cash and digital payment transactions as per company procedures
- Maintain a clean, organised and professional front desk area
- Support day-to-day front office operations as assigned
Requirements
- Basic computer knowledge (mandatory)
- Good communication and interpersonal skills
- Customer-oriented attitude with a pleasant personality
- Ability to multitask in a fast-paced setting
- Willingness to work in rotational shifts
Preferred Qualifications
- Bachelor's degree in any discipline
- Previous experience in reception, front office, hospitality or billing (not mandatory; freshers are encouraged to apply)
Benefits
- Commuter assistance
- Food provided
- Paid time off
- Flexible schedule
- Training and career development opportunities
- Performance-based growth
Work Location: In person, at Travlounge, Walayar, Kerala
About Travlounge
Travlounge is a growing hospitality brand that believes exceptional customer experiences begin at the front desk. If you enjoy interacting with people, delivering quality service and being part of a dynamic team, we would love to hear from you.
Pay: ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
Work Location: In person
📌 Receptionist (Palakkad)
🏢 Travlounge
📍 Palakkad
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