Location: Thrissur, Kerala
Industry: Travel & Tourism
Employment Type: Full-time
Work Mode: Work from Office
About the Role
We are looking for a proactive and well-organised Operations Executive to manage day-to-day travel agency operations, coordinate customer bookings and ensure smooth execution of travel arrangements.
The ideal candidate should have good communication skills, attention to detail and the ability to coordinate multiple travel-related activities efficiently.
Key Responsibilities
- Handle day-to-day travel agency operations.
- Coordinate flight, hotel, holiday package and other travel bookings.
- Prepare travel itineraries and quotations for customers.
- Coordinate with airlines, hotels, tour operators and other travel partners.
- Handle customer enquiries, booking confirmations and follow-ups.
- Manage booking documentation and maintain accurate records.
- Coordinate domestic and international travel arrangements.
- Ensure timely execution of bookings and customer requirements.
- Support the team in resolving operational issues.
Requirements
- Any Qualification.
- 0-2 years of experience in travel agency operations or a related field.
- Good verbal and written communication skills.
- Basic knowledge of travel bookings, holiday packages and tourism services.
- Positive coordination, organisational and problem-solving skills.
- Proficiency in MS Office and basic computer applications.
Preferred Skills
- Customer relationship management
- Travel planning and itinerary preparation
- Booking coordination
- Vendor management
- Documentation and reporting
- Time management
What We Offer
- Professional working environment.
- Opportunity to grow in the travel and tourism industry.
- Learning and development opportunities.
- Competitive salary based on experience and skills.