D SPACE CO-WORKS PRIVATE LIMITED is a professionally managed business centre in Kozhikode, providing Virtual Office, Coworking Space, Business Registration and other business support services. We are looking for a confident, customer-focused individual to join our team.
Key Responsibilities
- Handle incoming and outgoing customer calls professionally.
- Respond to enquiries received through WhatsApp, phone calls, social media and other platforms.
- Explain our Virtual Office, Coworking Space and Business Registration services to prospective customers.
- Follow up with leads and convert enquiries into confirmed customers.
- Maintain good relationships with existing customers.
- Coordinate customer onboarding, documentation and service-related requirements.
- Handle subscription renewals and payment follow-ups.
- Maintain daily enquiry records, customer databases and follow-up reports.
- Coordinate appointments, office visits and customer meetings.
- Ensure excellent customer satisfaction and timely resolution of customer queries.
Requirements & Skills
- Excellent communication and interpersonal skills.
- Good telephone etiquette and customer-handling skills.
- Fluency in Malayalam and English.
- Basic computer knowledge, including MS Office and Google Sheets.
- Ability to handle WhatsApp enquiries and follow up with prospective customers.
- Positive attitude, confidence and willingness to learn.
- Ability to work independently and achieve assigned targets.
Preferred Qualifications
- Plus Two / Degree or equivalent.
- Freshers with good communication skills are welcome.
- Previous experience in telecalling, customer support, sales or customer relations will be an advantage.
What We Offer
- Professional and friendly working environment.
- Opportunity to develop communication and sales skills.
- Training on our services and customer management.
- Performance-based incentives.
- Career growth opportunities.
Job Location: Kozhikode, Kerala
Employment Type: Full-time, In office
Salary: As per experience and skills.
How to Apply
Interested candidates can apply through Indeed or share their updated resume with D SPACE CO-WORKS PRIVATE LIMITED.