Overview

The Sr. Business Analyst is a seasoned individual contributor with 5+ years of experience in business analysis and system implementation. This role serves as a Subject Matter Expert (SME) for both technical and functional aspects of projects, providing strategic guidance and mentorship to junior analysts. The Sr. Business Analyst is responsible for interpreting complex business requirements, creating and updating system specifications, and ensuring seamless integration and transition of processes. With strong ownership of modules and independent tasks, the role also involves managing stakeholder communications across offshore and onshore teams. Ideal candidates thrive in dynamic environments, possess excellent analytical and documentation skills, and are passionate about driving team development and delivering high-quality solutions. How you'll make an impact These are the core duties expected from a Senior Business Analyst, directly tied to business value, stakeholder engagement, and solution delivery: Act as a Subject Matter Expert (SME) for both technical and functional issues, providing expert guidance and resolution. Demonstrate strong domain knowledge to effectively interpret and comprehend Business Requirement Documents (BRDs). Review and maintain BRDs to identify system gaps and ensure domain compliance. Keep BRDs updated to reflect ongoing changes and evolving business needs. Translate business requirements into detailed system specification documents. Perform and review data analysis, audits,



and related research to identify issues and propose resolutions. Take ownership of assigned modules, including tasks handled by immediate subordinates. Execute and manage analysis and production tasks specific to your business tower. Resolve production-related issues and contribute to the preparation of annual planning calendars. Manage communication with internal stakeholders, including technology teams and cross-functional units. Coordinate offshore/onshore interactions and handle technical or functional escalations effectively About you Technical & Analytical Solid experience in interpreting complex business requirements Proficiency in data analysis and system specification development Familiarity with SQL/PLSQL and defect tracking systems is a plus Leadership & Collaboration Proven ability to mentor and coach junior team members Skilled in managing stakeholder communications across geographies Capable of leading training sessions and fostering team growth Documentation & Process Expertise in creating and maintaining BRDs and other project documentation Detail-oriented with a focus on accuracy and completeness Ability to ensure smooth process transitions and system integrations Personal Attributes High level of accountability and ownership Strong problem-solving and decision-making skills Excellent communication and interpersonal abilities Adaptable and proactive in fast-paced, deadline-driven environments

📌 Senior Business Analyst (India)
🏢 Gallagher
📍 India