The selected candidates will interact with customers, understand their requirements and assist them with appropriate solutions while maintaining service quality.
Key Activities
- Handle customer conversations through phone.
- Resolve routine customer queries.
- Provide relevant information based on the process.
- Maintain proper call documentation.
- Escalate complex cases to the appropriate team.
- Meet defined quality and productivity parameters.
Candidate Skills
- English and Hindi communication.
- Valuable listening ability.
- Polite and professional communication.
- Basic MS Office/computer knowledge.
- Ability to handle multiple customer queries.
Salary
2 – 4 LPA
Additional benefits include Cab, Incentives & Shift Allowance.
Work Location: Bangalore
Joining: Immediate Joiners Preferred
📌 Hirimg for Customer Support Executive (India)
🏢 Wroots Global Private
📍 India
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