99brightminds is a digital transformation and technology services provider that helps organizations scale through offshore development centers, IT staff augmentation, managed software teams, and CTO advisory services. Working across technology and delivery engagements, the company supports clients as they modernize systems, strengthen execution, and deliver meaningful business outcomes.
This role is an opportunity to shape how customer engagement programs are designed and delivered across Salesforce Marketing Cloud. As a senior specialist, you will play a central role in translating campaign goals into scalable platform solutions, partnering across marketing and technical functions to deliver effective, compliant, and high-performing customer journey experiences.
Responsibilities
- Architect and execute complex, multi-channel customer journeys using Salesforce Marketing Cloud Journey Builder and Automation Studio.
- Create dynamic, personalized, and interactive content.
- Integrate SFMC with third-party systems.
- Establish and enforce platform standards, data security, and regulatory compliance.
- Tailor, monitor, and optimize campaign performance.
Requirements
Requirements:
- 6+ years of hands-on Salesforce Marketing Cloud delivery experience.
- Strong hands-on expertise with Salesforce Marketing Cloud, including Journey Builder, Automation Studio, and agile content.
- Hands-on experience integrating Salesforce Marketing Cloud with third-party systems.
- Knowledge of marketing data security and regulatory compliance.
- Experience with Scrum and Scaled Agile.
- Experience working directly with marketing teams to translate campaign requirements into multi-channel journeys and optimize campaign performance.
- Experience coordinating with CRM, data, and integration teams on Salesforce Marketing Cloud integrations.
- Must be based in Jordan, Egypt or India.
- Experience in a services or offshore delivery environment is a plus.
- Experience delivering broader CRM projects is a plus.
- Experience delivering digital transformation projects is a plus.
- Experience explaining technical concepts to non-technical stakeholders is a plus.