Project Role : Quality Engineering Lead

Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.

Must have skills : Genesys Voice Platform

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As a Quality Engineering Lead, you will guide and coordinate a team of quality engineers, fostering collaboration across various disciplines to enhance project delivery and ensure high standards throughout the application lifecycle. Your day involves strategic planning, integrating diverse systems, and overseeing the implementation of comprehensive testing approaches. You will focus on aligning business objectives with quality goals, managing workflows, and continuously improving processes to support productive test execution and timely resolution of issues.





This role requires a proactive approach to leadership and a commitment to driving excellence in quality assurance activities.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Lead and mentor team members to enhance their skills and performance.
- Collaborate with cross-functional teams to ensure seamless integration of quality processes.
- Monitor and report on key quality metrics to stakeholders for informed decision-making.
- Drive continuous improvement initiatives to optimize testing efficiency and effectiveness.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Genesys Voice Platform.
- Experience in designing and implementing comprehensive testing strategies for complex applications.
- Strong knowledge of quality assurance methodologies and defect management processes.
- Ability to analyze and interpret testing metrics to improve quality outcomes.
- Familiarity with automation tools and frameworks relevant to voice platform testing.
- Excellent problem-solving skills with a focus on delivering practical solutions.

Additional Information
- The candidate should have minimum 3 years of experience in Genesys Voice Platform.
- This position is based at our Chennai office.
- A 15 years full time education is required.

📌 Quality Engineering Lead (Chennai)
🏢 Accenture in India
📍 Chennai