We are looking for a confident and customer-focused Calls &
- Customer Support Representative with good English communication skills. The candidate will be responsible for handling customer queries, making and receiving calls, providing accurate information, and ensuring a positive customer experience.
Key Responsibilities
- Handle incoming and outgoing customer calls professionally
- Communicate with customers in English and understand their queries
- Provide accurate information about the company's products and services
- Resolve customer issues and queries in a polite and timely manner
- Follow up with customers whenever required
- Maintain proper records of customer interactions and call details
- Ensure customer satisfaction through effective communication and support
- Coordinate with the internal team to resolve customer concerns
Perks And Advantages
- Hands-On Experience –
- Get real-world training while working on live client projects for growing brands
- Portfolio Development –
- Contribute to actual client work, reports, and operational processes that add value to your professional profile
- Professional Mentorship –
- Learn directly from experienced managers and client servicing professionals
- Friendly Work Culture –
- Work with supportive managers and a collaborative team that values learning, discipline, and growth
- Beautiful Office Infrastructure –
Experience one of the most aesthetically pleasing and well-designed offices in Jaipur
- Gaming Zone –
- Unwind and recharge in our dedicated gaming area
- In-House Library –
- Access a curated collection of books for learning, motivation, and leisure reading
- Growth-Oriented Learning –
- Gain real-time exposure to client operations, coordination, reporting, and project execution
- Access to Premium Tools –
- Learn and explore CRM tools, project management platforms, AI tools, and automation systems as part of your day-to-day work
- Fun Fridays &
- Celebrations –
- Regular team-building activities, themed days, and festival celebrations to keep the workplace engaging
- Green Workplace –
- A fresh and calming atmosphere with plants and open spaces that boost productivity and peace
- Placement Opportunity –
- Perform well during your internship and you could earn a full-time placement opportunity
About Company: EMIAC Technologies is a leading content marketing agency with over 8 years of industry expertise.
We specialize in two core services: Content writing and guest posting + press releases. With a team of 100+, we deliver top-notch content that resonates with diverse audiences across the globe. From SEO-optimized blog posts to compelling web copy and engaging press releases, we help businesses build strong digital footprints.
📌 Customer Support Representative in Jaipur
🏢 EMIAC technologies
📍 Jaipur
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