Customer Success Associate (Hyderabad)

Customer Success Associate (Hyderabad)

10 Nov
|
Odore
|
Hyderabad

10 Nov

Odore

Hyderabad

About Odore Odore is the creator advocacy platform behind some of the world's largest beauty and consumer brands. We help brands build and run their own communities of creators and ambassadors, and turn them into content, reach and sales. Our platform uses AI to find, vet and activate creators, so our people focus on strategy and results. We are founder-led and a certified B Corp.

Why Odore Global brands from day one, real ownership early and high trust. We judge output, not hours online.

The role

You'll work alongside our India Customer Success Manager on campaigns for global beauty and consumer brands. This is a doing role: you run campaign execution so your manager can focus on brand strategy, and you learn how enterprise programmes are delivered and grown. Do it well and the next step is running markets of your own. The role is hybrid, based in Hyderabad.

What you'll do

- Run campaign execution with the Customer Success Manager, so they stay free for brand strategy.
- Set up campaigns, missions, challenges and rewards in the Odore platform.
- Coordinate creators and content from brief to live,



working with ops on fulfilment and localisation.
- Pull the data for monthly and closing reports, and explain what changed.
- Check creator content against local rules and client terms.

Who you are

- Organised. You keep lots of moving parts on track without dropping any.
- Detail-obsessed. A wrong date or a missing disclosure bothers you.
- An owner. If it's yours, it gets done without chasing.
- Curious and coachable. You want to know why things work, and you get better rapid.
- AI fluent. You use the tools to work smarter and enjoy how fast they're changing.

What you bring

2+ years in campaign operations, account support, or at an agency or brand. You're organised, detail-focused and keen to learn the platform. Exposure to influencer, affiliate or seeding programmes and comfort with spreadsheets area plus. You're based in Hyderabad and comfortable with a hybrid set-up.

Languages English and Hindi. Telugu or another regional language a plus.

📌 Customer Success Associate (Hyderabad)
🏢 Odore
📍 Hyderabad

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