Community Support Specialist (Hyderabad)

Community Support Specialist (Hyderabad)

10 Nov
|
Odore
|
Hyderabad

10 Nov

Odore

Hyderabad

About Odore Odore is the creator advocacy platform behind some of the world's largest beauty and consumer brands. We help brands build and run their own communities of creators and ambassadors, and turn them into content, reach and sales. Our platform uses AI to find, vet and activate creators, so our people focus on strategy and results. We are founder-led and a certified B Corp.

Why Odore Global brands from day one, real ownership early and high trust. We judge output, not hours online.

The role

You'll keep the creator side of our India programmes running, across English, Hindi and regional-language content. It's a busy, high-volume role and that's the good part: you'll see your impact every day and learn how creator programmes run from the ground up. The role is hybrid, based in Hyderabad, and the team covers Monday to Friday, IST, on staggered shifts.

What you'll do

- Vet creators against each brand's brief, and keep application queues moving.
- Review creator content and approve or reject it against brand guidelines, local rules and client terms, with clear feedback.
- Be first-line support for creators and community members,



with replies that are friendly, transparent and on-brand.
- Check tracking on creator content and fix any gaps, so reporting is complete.
- Handle returns and reclamations where the market needs it.

Who you are

- Consistent. The same task gets the same standard every time.
- Detail-obsessed. You catch the small things before they reach the client.
- Proactive. You share updates before you're asked and look for where else you can help.
- Curious and coachable. You want to know why things work, and you get better fast.
- AI fluent. You use AI to speed up repetitive work and free up time for problem solving.

What you bring

1+ year of experience in community management or social media, including internships or your own channels. You know Instagram and YouTube creators in India and have a good eye for content. You'll need English and Hindi, as you'll review content in both. You're based in Hyderabad and comfortable with a hybrid set-up.

Languages English and Hindi. Telugu or another regional language a plus.

📌 Community Support Specialist (Hyderabad)
🏢 Odore
📍 Hyderabad

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