* Implement and manage a large volume portfolio of key customer accounts
* Responsible for optimal solution design and ensure it meets the clients business needs
* Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution
* Oversee successful implementation/configuration of Replicons product suite for each customer account by closely working with business analyst
* Develop a strategy for each engagement by identifying their critical success criteria measurable milestones potential risks and recommended plan of action
* Work collaboratively with internal resources keeping the best interests of the customer (technical support engineering sales etc.) and meeting project timelines
* Participate in project planning activities including defining detailed project tasks/activities
* Ensure 100% quality on each delivery using standard testing methods validation and user acceptance testing
* Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists
* Responsible for overall project management stakeholder management and customer management
* Consistent engagement with various levels such as PMO C Levels IT Operation heads at the customer end during engagement
* Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain industry or region of the customer
As the recognized global standard for project-based businesses Deltek delivers software and information solutions to help organizations achieve their purpose.
Our market leadership stems from the work of our diverse employees who are united by a passion for learning growing and making a difference. At Deltek we take immense pride in creating a balanced values-driven environment where every employee feels included and empowered to do their best work. Our employees put our core values into action daily creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team Deltek has been named one of America's Best Midsize Employers by Forbes a Best Place to Work by Glassdoor a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD
The Deltek Global Sales team has a passion for empowering project-based businesses to achieve their goals. We relentlessly focus on our customers needs and strive to deliver an exceptional experience for all clients. If you are an enthusiastic motivated skilled who enjoys building and nurturing relationships join our highly collaborative team to help power project success for our customers.
* Bachelors Degree or equivalent work experience in the software industry
* PMP ITIL certification is a plus
* Overall 8 years of experience with 6 years of strong consulting customer delivery Implementation experience of business software such as ERP CRM Payroll HRIS SAAS applications is a plus
* Excellent business acumen and experience dealing with challenging situations
* Experience working and communicating with C level executives and HR/Payroll heads
* Experienced in handling multiple complex engagements simultaneously
* Experience implementing multiple project configuration set up with proven incorporation of structured planning and testing processes
* Expertise in setting and managing customer expectations at enterprise level
* Expertise in business processes knowledge on system development process improvements
* Expertise in gathering business requirements process flows and use cases
* Expertise with modelling and mapping as-is and to-be business processes.
* Engaged in integration touch points and understanding of emerging technologies
* Excellent verbal and written communication skills
10%
Deltek is committed to the protection and promotion of your connection with your application for employment with us at Deltek it is necessary for us to collect store and use information about you (Personal Data) to administer and evaluate your application. We are the controller of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this
Candidate Privacy Notice
Additionally we have not sold and do not sell Personal Data you provide to us through the job application process.
**Important: Protect Yourself from Recruitment Scams**
Bad actors or scammers may try to impersonate Deltek and send fake job offers to people. Messages from Deltek about employment opportunities will be from an @ account or never from free services like Gmail or Yahoo. Please look carefully at the email address that provides any job offer as some fake accounts are created to look like a legitimate domain name or email address. We will also never ask you to pay money at any point in the hiring process whether for training equipment background checks or anything else. If you receive a suspicious offer claiming to be from Deltek do not share personal or financial information. Report any suspicious communication to and consider reporting it to law enforcement.