We are looking for a detail-oriented and organized individual to join our Sales Administration team as a Trainee. The role involves supporting Sales and Commercial teams with day-to-day operational activities including credit note processing commercial data validation customer master-data maintenance and system transactions. The ideal candidate should possess strong analytical and logical reasoning abilities a basic understanding of Marketing and Sales concepts and proficiency in MS Excel.
Key Responsibilities
- Review customer requests and supporting documentation for credit note processing.
- Process credit notes in the system in accordance with approved commercial terms and conditions.
- Validate pricing discounts rebates promotions claims and other commercial agreements before processing.
- Coordinate with Sales Finance Customer Service and other relevant teams for approvals and clarifications.
- Maintain customer-specific pricing discounts payment terms and other relevant master-data fields.
- Perform validation checks to ensure the accuracy and completeness of customer master data.
- Execute system transactions in accordance with established Standard Operating Procedures (SOPs).
- Assist users with basic system-related queries and escalate technical issues when required.
- Perform data analysis using MS Excel to identify discrepancies trends and unusual transactions.
- Support the Business Analyst and Sales Operations teams with data collection and process-related analysis.
Qualifications & Skills
- Bachelors or Masters degree in Commerce Business Administration Finance or a related discipline.
- Experience: Freshers. Candidates with prior internship experience are also welcome to apply.
- Proficiency in MS Excel.
- Strong analytical and logical reasoning skills.
- Basic understanding of Marketing and Sales concepts.
- Good communication and interpersonal skills.
- Robust attention to detail and an organized approach to work.
- A positive learning attitude and willingness to adapt to new systems and processes.
Good to Have
- Familiarity with ERP systems.
- Knowledge of Salesforce.
- Basic understanding of monthly sales closing processes.