Company Description Shalom Backpackers is a vibrant hostel community with locations in Rishikesh, McLeodganj, Udaipur, Goa, and Mussoorie, focused on creating memorable, experience-driven stays for travelers. The hostels feature a distinctive blue and yellow design that reflects an energetic, welcoming atmosphere in both private rooms and shared spaces. With over 500 beds across eight locations, the team prioritizes cleanliness, hygiene, and comfort as core elements of guest well-being.

Shalom

Backpackers encourages guests to immerse themselves in local culture and nature, from spiritual retreats to beach escapes, turning each visit into a unique travel story. The company aims to grow to 600+beds by 2028, building an expanding community of curious and connected travelers.

Role Description The Cafe Manager is a full-time, on-site role based at the Shalom Backpackers property in Rishikesh. This role oversees daily cafe operations, including supervising staff, managing schedules, and ensuring a welcoming, efficient setting for guests.

The Cafe

Manager is responsible for coordinating food and beverage preparation and service, maintaining quality and hygiene standards, and ensuring compliance with health and safety guidelines. Day-to-day tasks include managing inventory and vendor relationships, monitoring sales and costs, updating menus or promotions,



and handling cash and digital transactions accurately. The role also involves engaging with guests, resolving concerns, supporting hostel events, and collaborating with the hostel management team to create a cohesive, guest-centric experience.

Requirements

- Strong Customer Service and Communication skills to interact effectively with guests and team members.
- Proficiency in Food & Beverage and Food Service operations, including basic knowledge of cafe menus, preparation, and hygiene standards.
- Sales skills with the ability to promote cafe offerings, upsell products, and contribute to revenue growth.
- Previous experience in cafe, restaurant, or hospitality management, preferably in a hostel or tourism setting.
- Ability to lead and motivate a diverse team, manage schedules, and handle operational challenges calmly.
- Solid organizational and time-management skills, with attention to cleanliness and safety protocols.
- Comfort with basic POS systems, inventory tracking, and cash handling; familiarity with digital payment platforms is an advantage.
- Working proficiency in English; knowledge of Hindi or other local languages is beneficial.
- Availability to work flexible hours, including weekends and holidays, based on guest and hostel needs.

📌 Cafe Manager (Rishikesh)
🏢 Shalom Backpackers
📍 Rishikesh