1. About the Role
We are looking for a proactive, result-oriented and energetic Business Development Executive to drive the adoption of ICXBee, our customer feedback and survey platform, across QSRs, restaurants, cafes and food service businesses.
This is a field-intensive, B2B sales role that requires the candidate to proactively visit restaurants, interact with restaurant managers, owners and decision-makers, demonstrate the ICXBee platform and convert prospects into paying customers.
The candidate will be responsible for identifying potential QSR outlets, conducting product demonstrations, explaining the business benefits of replacing traditional Google-based QR feedback systems with ICXBee, and closing new business opportunities.
We are looking for someone who can open doors, pitch confidently, demonstrate value and close deals – not someone who only generates leads from a desk.
2. Key Responsibilities
A. Field Sales & Customer Acquisition
- Proactively visit QSRs, restaurants, cafes, food courts and restaurant chains to identify business opportunities.
- Walk into outlets, introduce ICXBee and initiate conversations with restaurant owners, outlet managers and operations heads.
- Identify the existing customer feedback collection methods used by restaurants.
- Pitch ICXBee as a more structured and business-oriented alternative to traditional Google Forms and basic QR-based feedback solutions.
- Generate leads, conduct product demonstrations and convert prospects into customers.
- Build and maintain a strong sales pipeline through regular field visits and follow-ups.
B. Product Demonstration & Solution Selling
- Demonstrate the ICXBee platform to prospective customers using a mobile phone, tablet or laptop.
- Explain how QR-based feedback and surveys can help restaurants understand customer satisfaction and identify service improvement opportunities.
- Communicate the value of centralized feedback collection, structured surveys, actionable insights and reporting (based on available ICXBee features).
- Help prospects understand how ICXBee can fit into their existing restaurant operations.
- Clearly differentiate ICXBee from free or basic Google-based feedback collection methods.
C. Business Development & Revenue Generation
- Achieve monthly sales, revenue and customer acquisition targets.
- Identify opportunities within individual outlets as well as multi-outlet and restaurant chain accounts.
- Build relationships with restaurant owners, franchise operators, regional managers and corporate decision-makers.
- Negotiate commercial terms within approved pricing guidelines.
- Drive closures and ensure timely onboarding of newly acquired customers.
D. Customer Relationship Management
- Coordinate with the onboarding and customer success teams to ensure smooth implementation.
- Follow up with customers after onboarding to encourage product adoption.
- Identify upselling and cross-selling opportunities wherever applicable.
- Maintain accurate records of prospect interactions, sales visits, demos and closures in the CRM.
3. Required Skills & Competencies
- Excellent verbal communication and presentation skills.
- Strong confidence in approaching unknown people and initiating business conversations.
- Comfortable with door-to-door and walk-in B2B sales.
- Ability to pitch a technology product to non-technical business owners.
- Strong negotiation, objection-handling and closing skills.
- Self-motivated, target-driven and disciplined.
- Basic understanding of SaaS, QR codes, mobile applications and digital platforms.
- Ability to independently plan and execute daily field visits.
- Willingness to travel locally and meet customers in person.
4. Preferred Experience
- 1–3 years of experience in field sales, B2B sales or business development.
- Experience selling SaaS products, POS systems, restaurant technology, payment solutions or digital marketing services is an advantage.
- Experience selling to QSRs, restaurants, cafes, retail outlets or franchise businesses will be preferred.
Freshers with excellent communication, confidence, persuasive ability and a strong appetite for field sales may also apply. 5. Performance Metrics (KPIs)
The candidate will be measured on tangible business outcomes, including:
- Number of new QSR/restaurant prospects approached.
- Number of qualified decision-maker interactions.
- Number of product demonstrations conducted.
- Number of new customers acquired.
- Monthly revenue and subscription bookings.
- Lead-to-demo and demo-to-conversion ratios.
- Number of active outlets onboarded.
- Sales pipeline creation and follow-up discipline.
6. Ideal Candidate Profile The ideal candidate is someone who:
- Is not hesitant to walk into a restaurant and ask to meet the manager or owner.
- Can confidently explain a technology solution in simple business language.
- Understands that restaurant owners are busy and knows how to communicate value quickly.
- Can handle rejection without losing motivation.
- Is comfortable spending most of the working day in the field.
- Has a hunter mindset and takes ownership of achieving sales targets.
7. What We Offer
- Chance to sell an innovative SaaS product in the growing restaurant technology market.
- Attractive fixed salary with performance-based incentives.
- Opportunity to work directly with the leadership and sales team.
- Career growth opportunities in B2B SaaS sales and business development.
- Exposure to restaurant chains, QSR brands and enterprise customers.
8. How to Apply Interested candidates can share their updated resume at:
Email:
[email protected]
If you enjoy meeting people, convincing business owners and closing deals, we would love to hear from you!
📌 Business Development Executive – QSR Technology (ICXBee) (Chennai)
🏢 Quapt Technologies Private
📍 Chennai