Company Description SHASWA DIMENSION SOFTWARE SOLUTION PRIVATE LIMITED is a software solutions company headquartered in Madhapur, Hyderabad, Telangana, India. The organization operates from Saga City Heights in Kavuri Hills, a key technology hub in the region. It focuses on delivering software and technology services to a variety of clients, providing opportunities to work closely with businesses adopting digital solutions.

Team members can expect to work in a growing environment with exposure to local and regional markets and clients. The location offers access to Hyderabad’s broader IT ecosystem and collaborative professional community.

Role Description The Account Manager is a full-time, on-site role based in Hyderabad. This role is responsible for managing client relationships, serving as the primary contact for assigned accounts, and ensuring high levels of customer satisfaction. Day-to-day tasks include understanding client requirements, coordinating with internal technical and delivery teams, monitoring project progress, and resolving issues promptly.

The Account

Manager will prepare account reports, track performance against agreed targets, and identify opportunities to expand services or solutions.



This role also involves participating in meetings, conducting follow-ups, supporting contract renewals, and contributing to the improvement of account management processes.

Qualifications

- Strong client relationship management, account servicing, and stakeholder communication skills.
- Proficiency in coordination and project follow-up, with the ability to collaborate effectively with technical and delivery teams.
- Capability to understand software solutions and translate client needs into clear requirements for internal teams.
- Solid organizational, time management, and problem-solving skills to handle multiple accounts and priorities.
- Excellent written and verbal communication skills in English; additional regional language skills are an advantage.
- Bachelor’s degree in Business, Management, Information Technology, or a related field (or equivalent practical experience).
- Prior experience in account management, customer success, or sales support in IT or software services is highly beneficial.
- Comfort working on-site in a fast-paced setting, with a proactive and collaborative approach to work.

📌 Account Manager (Hyderabad)
🏢 SHASWA DIMENSION SOFTWARE SOLUTION PRIVATE
📍 Hyderabad