Everbridge is a global leader in critical communications, public warning, and enterprise safety solutions. Our technology is trusted by governments, emergency services, and enterprises worldwide to help protect people and communities during their most critical moments.

We’re currently seeking a Senior Business Systems Project Manager to join our team.

The Business Systems team owns Everbridge's core business applications, including Salesforce, Net Suite and the systems that connect to them. We partner with Finance, Sales, Legal, Procurement and other teams to deliver improvements that are well planned, well tested and well communicated.

The Business Systems Project Manager plans and coordinates delivery across Salesforce, Net Suite and our other business systems. The role blends project management with scrum master responsibilities: running the team's delivery cadence, keeping project and release trackers current, managing dependencies and risks, and making sure stakeholders know what is happening and when. This person works closely with our developers, administrators, architect and business analysts, and with business stakeholders across the company. The role is based in India, with regular overlap with colleagues in the US and New Zealand.

What you'll do:





- Plan and manage Business Systems projects from intake through delivery, including scope, timelines, milestones, resourcing and dependencies.

- Own the team's Smartsheet project and release trackers as the single source of truth for project status, releases and priorities.

- Facilitate daily stand-ups, sprint or iteration planning, backlog refinement and retrospectives.

- Coordinate release planning and readiness across Salesforce, Net Suite and integrated systems, including deployment schedules, stakeholder communication and post-release checks.

- Identify and manage risks, issues and cross-system dependencies, escalating early with clear options.

- Prepare explicit status reports and project updates for the Senior Manager, Business Systems and business stakeholders.

- Track decisions, actions and change requests, and maintain project documentation.

- Coordinate with vendors and implementation partners on deliverables and timelines.

- Support Smartsheet administration, including workspace organization and quarterly user access reviews.

- Continuously improve the team's intake, prioritization a

What you'll bring:

📌 Senior Business Systems Project Manager (India)
🏢 Everbridge
📍 India