As the world’s leading provider of AI-powered solutions for social impact, Blackbaud is looking for a Senior Benefits Analyst to help deliver a thoughtful, reliable benefits experience for our employees. Based in Hyderabad and reporting to the Director, Global Benefits, you’ll lead day-to-day administration and governance of India benefits and leave programs while supporting U.S. and selected global programs. You’ll combine benefits expertise, data-driven insights, and hands-on execution to strengthen programs, simplify processes, and help employees access benefits that support their wellbeing.

What you'll do

- Lead the day-to-day administration of India benefits and leave programs, including health and insurance benefits, retirement, wellness, reimbursements, time off, and related employee support.
- Partner with brokers and vendors on renewals, market benchmarking, utilization, claims, costs, service delivery, and program recommendations, while supporting strong governance and audit-ready processes.
- Serve as the functional lead for India advantages and leave processes in Workday, coordinating requirements, configuration, testing, reporting, data validation, reconciliations, and ongoing improvements.
- Turn benefits data into actionable insights by analyzing costs, enrollment, utilization, leave trends, vendor performance, and employee experience, and developing executive-ready reports and recommendations.
- Support U.S. benefits operations, including enrollment, system and rate updates, annual enrollment, employee communications, billing and deduction validation, self-funded account reconciliation, forecasts, and vendor files.
- Implement approved new and enhanced benefits programs by coordinating requirements, timelines, systems, testing, communications, vendor readiness,



and cross-functional partners across People & Culture, Payroll, Finance, and Technology.
- Improve the employee benefits experience through automation, simplified workflows, stronger controls, self-service, and responsible AI-enabled solutions, from identifying practical use cases through testing, governance, monitoring, and continuous improvement.

What you'll bring

- 5+ years of progressive experience in benefits, total rewards, or HR operations, including substantial hands-on responsibility for India benefits and experience supporting complex or multinational programs.
- Strong working knowledge of India statutory benefits, insurance, retirement, and leave and time-off practices; familiarity with U.S. medical, dental, vision, life, disability, leave, and 401(k) administration is preferred.
- Hands-on Workday experience involving benefits and/or absence administration, reporting, testing, data validation, or configuration requirements.
- Experience coordinating benefit renewals and program implementations, working with brokers and vendors, and managing complex employee benefit escalations.
- Strong analytical experience across reporting, reconciliations, trend analysis, forecasting, and translating benefits data into clear recommendations.
- Experience partnering across HR, Payroll, Finance, Technology, and external vendors to implement and manage benefits programs.
- Experience translating operational needs into practical AI-enabled or automated processes, including workflow design, testing, controls, governance, and continuous improvement.

Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

📌 Benefits Analyst, Senior (India)
🏢 Blackbaud
📍 India