Introduction:

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services.

More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities:

Responsible for the day-to-day account management of largest and/or most complex client accounts. Builds, expands, and solidifies relationships with existing clients at all levels within the company and leads appropriate resources to address the client's risk/capital management needs.

Secures existing business and drives the sale of additional services and coverage levels. Has retention goals.

- Cultivates relationships with most senior buyer in the client organization as well as with day-to-day client representatives and buyers.
- Has retention goals for assigned group of accounts.
- Prepare and negotiate fee-based pricing of services, ensuring account profitability in a value-based approach for the scope of service and costs associated with the client service agreement.

About you:





Qualifications:

- Bachelor's degree and 5 or more years client coordination and/or claims management experience OR High School degree and 10 years client coordination and/or claims management experience.
- License required.
- Able and willing to travel approximately 25% of the time.

Preferred:

- Professional designation may be preferred, such as CPCU, CIC or ARM.
- Minimum 1 year experience with A.J. Gallagher is preferred.

Behaviors:

- Excellent verbal and written communication skills.
- Able to quickly determine critical issues.

Compensation and benefits:

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A cooperative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

📌 Sr. Lead Specialist (Mumbai)
🏢 Important Company of the Sector
📍 Mumbai