Deputy Manager What are the Key Deliverables in this role?
Financial Outcomes
Ensure proper documentation for Internal controls and requirements and play active part in the audits
Control on Financial leakage
Accountable for reporting compliance with minimum standards of Finance Control & Compliance – Framework
Identifies and manages risk impacting service delivery, finances, statutory requirement and reputational loss for SSC.
Ensures Business continuity / disaster recovery plans are successfully implemented and tested regularly with Business Assurance team.
Work with stakeholders to ensure that there are appropriate assurance mechanisms in place to monitor risks and controls
Bring in best practice from elsewhere.
Customer Service
Perform Root cause analysis for SLA noncompliance and take corrective action
Analyse and manage exceptions arising out of Auto posting of accounts
Manage exceptions arising out of batch interface
Internal Processes
Implement and maintain internal controls to safeguard company assets.
Drive automation and process improvement initiatives within the OTC Function
Innovation and Learning
Experience in a shared services or global finance workplace.
Knowledge on E2E Order Management & tax compliance (e.g., TDS, GST in India).
Lean Six Sigma or process improvement certification is a plus.
What are the Critical success factors for the Role?
Master’s degree in Finance / Inter CA / ICWA / CMA Knowledge of SAP & Excel Must
5 + years of relevant work experience handling O2C/AR functions.
Proficiency in Digital Automation
Experience in at least one Transition.
Experience In People Management/Service Delivery/ Vendor relationship.
Experience in working with Leadership Team
Solid working knowledge and experience in O2C / Accounting.
What are the Desirable success factors for the Role?
Experience in a shared services or global finance workplace.
Knowledge of tax regulations related to vendor payments (e.g., TDS, GST in India).
Lean Six Sigma or process improvement certification is a plus.