Key Roles & Responsibilities
Student Guidance & Support
Guide students regarding courses, academic processes, learning paths, and course-related activities.
Understand students' academic requirements and provide appropriate guidance.
Address student queries through calls, emails, WhatsApp, and other communication channels.
Follow up with students regularly to ensure their concerns are resolved.
Support students in overcoming academic challenges and provide timely assistance.
Academic Coordination
Possess positive academic knowledge to understand course structures, subjects, and learning requirements.
Coordinate with faculty members, trainers, and internal teams regarding academic activities.
Track students' academic progress and provide necessary updates.
Ensure smooth coordination between students and the academic team.
CRM Management
Maintain and update student information in the CRM.
Track student interactions, queries, follow-ups, and feedback.




Ensure all student records and communication details are accurately updated.
Monitor pending student requests and ensure timely resolution.
Google Sheets & Documentation
Maintain student databases, academic trackers, and daily activity reports using Google Sheets.
Update student progress, attendance, follow-up status, and query resolution records.
Prepare regular reports and maintain accurate documentation.
Student Engagement & Follow-ups
Conduct regular follow-ups with students regarding their learning progress.
Ensure students are actively engaged and informed about academic updates.
Collect student feedback and coordinate with relevant teams for improvements.
Escalate complex academic or administrative issues to the concerned team.

Pay: ₹20,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Academic Coordinator Bengaluru (India)
🏢 Course Connect
📍 India