Customer Relationship Executive Coimbatore

Customer Relationship Executive Coimbatore

09 Nov
|
The Courage One Ventures
|
Coimbatore

09 Nov

The Courage One Ventures

Coimbatore

About the Role

We are looking for enthusiastic and communication-oriented Customer Relationship Executives to connect with potential customers, understand their requirements, explain our services and maintain robust customer relationships. The candidate should be comfortable handling calls, following up with leads and supporting the business development process.

Key Responsibilities
Connect with potential customers through phone calls, WhatsApp and email.
Understand customer requirements and explain the company's services.
Follow up with interested leads and maintain regular communication.
Build and maintain positive relationships with prospective and existing customers.
Handle customer queries and provide appropriate information.
Maintain lead details, follow-up records and daily activities in the CRM.
Coordinate with the internal team to ensure smooth customer communication.
Work towards individual performance targets and lead conversion goals.

Required Skills




Positive verbal communication and interpersonal skills.
Basic knowledge of customer handling and relationship management.
Ability to communicate confidently over phone calls.
Valuable follow-up, coordination and problem-solving skills.
Basic computer knowledge and willingness to learn CRM tools.
Positive attitude, patience and a target-oriented approach.

Eligibility
Any degree or relevant educational qualification.
Experience candidates with 2–5 years of BDA role can apply.
Candidates from customer support, telecalling, inside sales, BPO or business development backgrounds are welcome.
Immediate joiners are preferred.

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits
Commuter assistance
Flexible schedule
Paid time off

Work Location: In person

📌 Customer Relationship Executive Coimbatore
🏢 The Courage One Ventures
📍 Coimbatore

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