Key Responsibilities
Handle customer queries and provide timely resolutions.
Communicate with customers through calls, emails and other communication channels.
Maintain accurate customer records and update CRM databases.
Follow up with customers regarding queries, requests and service-related matters.
Coordinate with internal departments to ensure smooth customer service.
Prepare and maintain daily reports using MS Excel.
Ensure a positive customer experience through skilled communication and follow-ups.

Required Skills
Excellent verbal and written communication skills.
Good working knowledge of MS Excel.
Basic computer and MS Office knowledge.
Solid interpersonal and customer-handling skills.
Positive coordination and follow-up abilities.




Positive attitude, willingness to learn and attention to detail.

Eligibility Criteria
Freshers are welcome to apply.
Graduate candidates preferred.
Candidates with good communication and Excel skills will be given preference.
Immediate joiners preferred.

Compensation CTC: 2.4 LPA

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Interested candidates can share their updated resumes along with their contact details.

Note: This is an urgent and exclusive hiring requirement. Shortlisting and interviews will be conducted on priority.

📌 Crm Executive Mumbai
🏢 Maverick Minds
📍 Mumbai