Chat Support Executive International Bpo Mnc, Noida

Chat Support Executive International Bpo Mnc, Noida

09 Nov
|
Red Hibiscus Info Solutions
|
Noida

09 Nov

Red Hibiscus Info Solutions

Noida

Excellent prospect for customer support professionals to work in a premium International Banking Chat Process based in Sector 62, Noida. This role requires managing customer queries via chat, providing accurate resolutions, and delivering an exceptional customer experience.

Eligibility & Requirements
Experience: Minimum 6 months of relevant experience in Chat, Blended, or Voice International Customer Support roles.
Education: Open to both Graduates and Undergraduates.
Communication: Excellent verbal and written communication skills (C1/C2 proficiency level).
Shifts: Must be comfortable with Rotational Night Shifts.
Work Schedule: 5 days working with 2 rotational days off.

Both-side cab facility provided for secure and easy commuting.



Salary & Compensation

6 to 11 Months Experience:
CTC: 4.0 LPA
12 to 23 Months Experience:
CTC: 4.75 LPA
24 Months or Above Experience:
CTC: 5.2 LPA

Key Responsibilities
Manage and resolve banking customer interactions efficiently via chat channels.
Handle user queries with high professionalism, accuracy, and empathy.
Maintain strict adherence to banking quality, privacy, and compliance standards.
Document customer interactions and necessary follow-up actions systematically.

📌 Chat Support Executive International Bpo Mnc, Noida
🏢 Red Hibiscus Info Solutions
📍 Noida

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