We are looking for friendly and motivated Telecallers to support our e-commerce customers. You will speak with customers over the phone, answer questions about orders and products, and help resolve basic issues.
Responsibilities
Make and receive customer calls.
Provide information about products, offers, orders, payments, and delivery.
Help customers with order-related questions and basic complaints.
Follow up with customers when needed.
Record call details and customer feedback accurately.
Requirements
10th pass or 12th pass.
Freshers are welcome.
Explicit communication and a polite phone manner.
Basic reading, writing, and computer or smartphone skills.
Willingness to learn and work in a team.
Knowledge of the local language is an advantage.
Training will be provided. Job Types: Full time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Care Executive/ Telecalling Executive Thiruvananthapuram
🏢 ONE SHOPPY
📍 Thiruvananthapuram
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