Responsibilities*E-Commerce Operations
Manage daily operations of the Terra Luna e-commerce platform ensuring smooth functioning, exceptional user experience, and timely order fulfilment.
Collaborate with tech teams to optimize website speed, performance, and navigation across all devices.
Oversee catalogue management product listings, pricing, descriptions, and visual merchandising to align with brand aesthetics.
Ensure seamless integration with payment gateways, order tracking systems, and logistics partners.
Manage MBO and third-party websites (e.g, Myntra, Ajio, etc.), ensuring timely payments, dispatches, and promotional updates.
Monitor discounting, coupons, and sales campaigns across platforms for consistency and accuracy.

Sales & Performance Management
Analyze sales data, traffic, and customer behaviour to drive revenue and improve conversion rates.
Develop and implement e-commerce strategies to achieve monthly, quarterly, and annual sales targets.




Identify upselling and cross-selling opportunities through bundling, recommendations, and exclusive offers.

Customer Engagement & Retention
Coordinate with customer service teams to ensure prompt, professional responses to customer queries and feedback.
Drive customer retention through loyalty programs, referral incentives, and personalized offers.

Skills & Requirements*Technical Skills
Shopify
Magento
Myntra
Google Analytics
Microsoft Excel
Data-driven decision-making
Visual merchandising
Branding

Soft Skills
Highly organized with solid attention to detail
Excellent communication and interpersonal skills
Robust problem-solving and decision-making abilities
Creative mindset with an eye for premium branding and visual appeal
Ability to thrive in a fast-paced, energetic environment

📌 E Commerce Manager / Marketplace Bengaluru (India)
🏢 Delight HR
📍 India