Desktop Support :-
Provide IT support including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
Co-ordination with engineers and user.
Providing desk side support for local users and remote assistance for users.
Monitor, track and respond to customer satisfaction survey responses.
Should be valuable in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
Should have valuable knowledge into Hardware Support (Printer, System Assembling and Disassembling)
OS Troubleshooting, Outlook Troubleshooting and Configuration
Should have good communication and technical knowledge.
Job Type: Full time Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits
Health insurance
Provident Fund
Work Location: In person
📌 Desktop Support Engineer Malad East (India)
🏢 Progressive Infotech
📍 India
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