Department: Used Car / Exchange Sales
Job Purpose To inspect and evaluate customers' old vehicles who are interested in exchanging their existing cars for a new NEXA vehicle and provide a fair market valuation.
Key Responsibilities
Inspect customers' used cars physically and assess their overall condition.
Check engine, transmission, clutch, suspension, tyres, battery and body condition.
Identify accidental history, repainting, dents and mechanical issues.
Verify vehicle documents, including RC, insurance, PUC and service history.
Check vehicle ownership and pending loan or hypothecation details.
Estimate the current market value based on vehicle age, kilometres driven, condition and market demand.
Coordinate with the used-car buying team and exchange department.
Negotiate exchange prices with customers while maintaining dealership profitability.
Generate valuation reports and maintain proper records.
Follow up with customers to convert exchange enquiries into recent NEXA car sales.