The resource will be responsible for:
Coordinating server access and port-opening requirements for developers and applications.
Coordinating software/tool installation and configuration on development/application servers.
Managing server induction and setting readiness activities.
Coordinating with Security, Network, Proxy, Server, Development and other infrastructure teams for various requirements.
Raising, tracking and following up on infrastructure/service requests until closure.
Coordinating firewall rules, network connectivity, proxy access and application-to-server connectivity requirements.
Supporting application teams during deployment, testing and troubleshooting of server-related issues.
Maintaining coordination and documentation of server/infrastructure activities and dependencies.
Experience & Skill Requirements:
46 years of experience in Server Administration / Infrastructure Support / Infrastructure Coordination.
Good understanding of Windows/Linux servers, networking, ports, firewall and server connectivity.
Experience in coordinating with multiple teams such as Network, Security, Proxy, Server/Infrastructure and Development teams.
Exposure to software installation, server configuration, access management and environment setup.
Valuable understanding of IT service/request management processes and ticketing tools.
Solid coordination, communication, follow-up and stakeholder management skills.
Ability to independently drive infrastructure requirements from request initiation to closure.