We're Hiring | SME & Team Lead – SAP Order Management

Location: Chennai

Experience:
SME – 4 to 6 Years
Team Lead – 7 to 9 Years

Qualification: Any Graduate

Shift: Night Shift

Notice Period: Immediate to 15 Days

Working Days: 5 Days a Week

Mandatory Skills:
SAP Order Management
EDI & IDOC Processing
Oracle & Inbound calling
Sales Order Creation
End-to-End Order Management
Order Processing & Fulfilment

Key Responsibilities:
Handle end-to-end order management activities using SAP.
Create and process sales orders as per customer requirements.
Handle EDI and IDOC transactions and resolve order-related errors.
Monitor order status, backlog and delivery timelines.




Coordinate with internal teams for smooth order processing and fulfilment.
Ensure process accuracy and adherence to defined SLAs and KPIs.
Identify process issues and support root cause analysis.

Additional Responsibilities – Team Lead:
Manage daily team operations and workload allocation.
Monitor team performance, productivity and quality.
Handle escalations and drive process improvements.
Support team members through guidance and process training.

Interested candidates can share their updated resumes.

📌 Order Management Sap Edi & Idoc Only Immediate Joiner Chennai
🏢 Innova ESI
📍 Chennai