Roles and Responsibilities
Assisting customers in the sale or service of a range of financial products over the phone or via email.
Understanding customer requirements, explaining products, and closing sales or providing customer support by answering queries about products and services.
Meeting and exceeding productivity and targets as assigned periodically.
Ensuring high levels of speed and accuracy in all tasks.
Responding in a timely and effective manner to all internal communications.
ISMS Responsibilities:
Be aware and comply with the ISMS Policy, procedures and objectives;
Actively participate in ISMS exercises;
Request access to information access from their Team Leaders/ Executives;
Report known and suspected security incidents to the IT Helpdesk;
Protect secrecy of passwords; and
Protect information assets used by them against compromise of assets confidentiality, integrity or availability.
Desired Skills and Experience:
Bachelor’s Degree or equivalent
Prefer prior experience in Sales or Customer Service
Excellent communication and interpersonal skills
Should be confident & dynamic
Should have a bent toward Sales and Valuable in persuasion
Should be productive in converting customer interest into sales
Should be efficient in resolving customer queries and concerns
Should be a Team Player, Quick learner, creative and achiever
Should be passionate about work output
What do we offer?
Opportunity to earn good incentives
Endless growth opportunity
GMC – Group Medical Coverage
Group Personal Accident Insurance
Gratuity
Wellness Programs
Give back to society through CSR
Continuous talent enhancement program
Childcare facility
Tax Saving Flexi Benefits
We Are An Equal Opportunity Employer
At our company, we firmly believe in upholding the principles of Equal Employment Opportunity (EEO). We ensure that all individuals, regardless of their race, ethnicity, gender, age, religion, disability, or any other protected characteristic, have equal access to employment prospects, fair treatment, and advancement within our organization.