Join a high-impact Production Support team and ensure the reliability, performance, and availability of business-critical applications. You will work on incident management, automation, monitoring, troubleshooting, and operational excellence in a energetic production setting.
Key Responsibilities
Provide L2/L3 production support for critical applications.
Monitor application and infrastructure health.
Troubleshoot and resolve production incidents within SLA timelines.
Perform Root Cause Analysis (RCA) and implement preventive solutions.
Develop Python scripts for automation and operational tasks.
Manage alerts, incidents, and service requests.
Support deployments, releases, and maintenance activities.
Collaborate with Development, DevOps, Cloud, and Infrastructure teams.
Create operational runbooks and support documentation.
Participate in on-call support rotations.
Required Skills
Python Automation
Scripting
API Integration
Log Analysis
Looking for professionals with solid production support experience, excellent troubleshooting skills, and expertise in Python-driven automation.
📌 Python Sre Support Infosys Hyderabad
🏢 Infosys
📍 Hyderabad
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