Key Roles & Responsibilities

A. Sales & Business Development
Identify and develop recent customers, markets and business prospects for Electrical Products which include Cables wires and switch gears
Generate leads through customer visits, references, cold calling, emails and other business development activities.
Promote the company's products and engineering solutions to prospective and existing customers.
Achieve monthly, quarterly and annual sales targets.
Prepare sales forecasts, business plans and customer-wise sales reports.

B. Customer Relationship Management
Build and maintain long-term relationships with existing and prospective customers.
Conduct regular customer visits and follow up on enquiries, quotations and pending orders.
Understand customer requirements and coordinate with the technical team to provide suitable solutions.
Handle customer queries, complaints and commercial negotiations professionally.

C.



Quotations & Order Management
Prepare and submit quotations, techno-commercial offers and proposals.
Follow up on quotations and negotiate prices and terms within the limits approved by management.
Obtain purchase orders and ensure accuracy of pricing, specifications, quantities and delivery schedules.
Coordinate with internal departments for order processing and timely delivery.

D. Payment Follow-up & Outstanding Recovery
Monitor customer payments and outstanding receivables.
Follow up with customers for timely payment collection in coordination with the Accounts Department.
Report overdue payments, credit risks and disputed invoices to the reporting manager.
Support the resolution of billing, short-supply, wrong-supply and other customer-related issues

📌 Sales Engineer Electrical Products Mumbai
🏢 Steel O Fab Engineers
📍 Mumbai