Product Support-Digital PlatformsHO & SUPPORT-Customer 360Mumbai
Responsible for providing product support for digital platforms, ensuring smooth operation and customer satisfaction.
The role involves working closely with customer 360 teams to address issues and improve platform performance.
Requires understanding of digital product functionalities and ability to troubleshoot customer queries.
The position is based in Mumbai and involves coordination with support and operations teams.
Ideal candidates should have experience in product support or customer service related to digital platforms.
The role demands good communication skills and the ability to work in a energetic setting.
Candidates may need to liaise with technical teams to resolve complex issues.
Emphasis on delivering timely and effective solutions to enhance customer experience.
The job is suited for specialists interested in digital product ecosystems and customer-centric roles.
Collaboration and problem-solving skills are key to success in this position.

📌 Product Support Specialist Digital Platforms Mumbai (India)
🏢 Kotak Securities
📍 India